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FAQs
How long does it take to process an order?
How long does it take to process an order?
Processing Time: Upon receipt of your order, our team works diligently to assemble it as quickly as possible. Our standard order processing time is 2-3 business days, excluding weekends, as we are closed on Saturdays, Sundays and Public Holidays.
What is your return policy?
What is your return policy?
Return Policy: All "Save My Face!"® Pillows are returnable within 30 days of the original purchase date. Please note: Customers are responsible for all return shipping costs. If eligible for return, refunds will be issued for the product cost only.
Return Eligibility: To be eligible for a return, the items must not be used, laundered, or removed from their original packaging. For more details about our policy, click here.
Are the pillows washable?
Are the pillows washable?
Machine Wash: All pillow bodies and cases may be machine washed in a mesh lingerie bag on regular/medium wash cycle with other bedding or clothing.
Prior to Washing: Remove the pillowcase from the pillow body making sure the pillowcase is zipped up so as not to cause damage to the zipper. You may place both the pillow and pillowcase together in a mesh lingerie bag.
Machine Dry: Tumble dry on medium heat until the pillow body and pillow case are completely dry, allowing the pillow body to fluff up!
Find more answers in our Help Center
Find more answers in our Help Center
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